REGISTER NOW

Refund Policy

Last Updated: January 16, 2026

This Refund Policy applies to all registrations and payments made through the Philippine Skull Base Masterclass website (“we”, “us”, “our”). By registering for the event and completing payment, you acknowledge and agree to this Refund Policy.

1. General Policy

  • All registration fees are considered final and non-refundable once payment has been successfully processed.
  • Registration fees cover administrative costs, venue reservations, speaker arrangements, materials, and other event-related expenses.

2. Refund Exceptions

Refunds may be considered only under the following circumstances:

  • Event Cancellation by Organizer
    If the event is cancelled by the organizers and no replacement date is offered, registrants may be entitled to a full or partial refund, subject to deductions for non-recoverable costs.
  • Event Rescheduling
    If the event is rescheduled, registrants may choose to:
    • Transfer their registration to the new date, or
    • Request a refund within the specified notice period announced by the organizers

Approval of refunds under these cases is at the sole discretion of the organizers.

3. No-Show and Participant-Initiated Cancellation

  • Failure to attend the event (no-show) shall not be eligible for a refund.
  • Participant-initiated cancellations, regardless of reason (including personal, professional, medical, or travel issues), are non-refundable.

4. Participant Substitution

  • Substitution of participants may be allowed upon prior written request.
  • Substitution requests must be submitted at least [Insert Number] days before the event date.
  • Approval of substitutions is subject to organizer confirmation.

5. Payment Processing Fees and Currency Conversion

  • Any approved refund will be processed net of payment gateway fees charged by Xendit, PayPal, or other payment processors.
  • Processing times may vary depending on the payment provider.
  • Currency conversion differences and gateway fees are non-refundable.

5.1 Currency Conversion Clause

All registration fees are priced and displayed in United States Dollars (USD) on the Website.

For payments processed through Xendit or PayPal, the payment gateway may display and charge the equivalent amount in Philippine Pesos (PHP) or another local currency based on the prevailing exchange rate at the time of transaction and the payment processor’s conversion policies and fees.

The final amount charged may vary slightly due to currency conversion rates and bank or payment gateway processing fees.

By completing your payment, you acknowledge and agree that (a) the USD amount shown on the Website is the official registration fee, and (b) any currency conversion or additional charges imposed by the payment provider or issuing bank are beyond the control of the organizers and shall not be a valid ground for refund.

6. Force Majeure

No refunds shall be required if the event is cancelled, postponed, or modified due to events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Public health emergencies
  • Government regulations or restrictions
  • Acts of terrorism, war, or civil unrest

In such cases, the organizers may offer alternative arrangements such as credits or future event access.

7. Refund Request Procedure

All refund requests must be:

Requests submitted outside the allowed conditions or timeframe will not be honored.

8. Policy Updates

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on the Website.

9. Contact Information

For questions regarding this Refund Policy, please contact:

Philippine Skull Base Masterclass

Email: skullbasemasterclass.phl@gmail.com